Terms and Conditions
Last updated: March 2026
Welcome to Pro Playbooks. By using our website and purchasing our products, you agree to the following terms. Please read them carefully before making a purchase.
1. About Us
Pro Playbooks operates the website proplaybooks.co.uk. We sell digital guidebooks (ebooks) covering various trades, side hustles and business topics.
2. Products and Purchases
All products sold on our website are digital downloads. When you complete a purchase, you will receive access to download your product immediately or via email.
Prices are displayed in GBP (British pounds) and include VAT where applicable. We reserve the right to change prices at any time, but any changes will not affect orders that have already been placed.
Payment is processed securely through our payment provider. We do not store your full payment card details.
3. Refund Policy
30-Day Money-Back Guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your purchase date. Simply contact us with your order details and we will process your refund.
Because our products are digital downloads, we are not legally required to offer refunds once the content has been accessed (under the Consumer Contracts Regulations 2013). However, we want you to be happy with your purchase, which is why we offer our 30-day guarantee. If you genuinely feel the product did not deliver what was promised, get in touch and we will sort it out.
Refund requests made after 30 days will be considered on a case-by-case basis.
4. Intellectual Property
All content in our ebooks and on our website is the intellectual property of Pro Playbooks and is protected by UK copyright law.
When you purchase a product, you are granted a personal, non-transferable licence to use the content for your own private and educational purposes. This means:
- You can read, use and learn from the content for your own personal or business development.
- You can print a copy for your own personal use.
- You cannot share, redistribute, resell or give away the product to others.
- You cannot reproduce, copy or republish the content (in whole or in part) in any format.
- You cannot use the content to create a competing product or service.
Important: Unauthorised redistribution or sharing of our products is a breach of these terms and may result in legal action. If you would like to recommend our products, please share a link to our website instead.
5. Disclaimer
Our ebooks and guides are for educational and informational purposes only. They are not a substitute for professional advice.
Specifically:
- Our content does not constitute financial, legal, tax or professional business advice.
- Results will vary depending on your individual circumstances, effort and market conditions.
- We do not guarantee any specific results, income or outcomes from using our products.
- Any examples, case studies or figures mentioned are for illustration purposes only and should not be taken as a promise of what you will achieve.
We always recommend seeking qualified professional advice where appropriate, particularly regarding financial, legal or regulatory matters.
6. Limitation of Liability
To the fullest extent permitted by law:
- Pro Playbooks is not liable for any indirect, incidental, special or consequential damages arising from the use of our products or website.
- Our total liability for any claim related to a purchase shall not exceed the amount you paid for that specific product.
- We are not responsible for any business decisions you make based on the content in our products.
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
7. Website Use
By using our website, you agree to:
- Provide accurate and complete information when making a purchase or signing up.
- Not attempt to gain unauthorised access to any part of our website or systems.
- Not use our website for any unlawful purpose.
- Not interfere with the proper functioning of our website.
8. Links to Other Websites
Our website and products may contain links to third-party websites. We have no control over the content or practices of these sites and accept no responsibility for them. We recommend reviewing the terms and privacy policies of any third-party sites you visit.
9. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated "last updated" date. Continued use of our website after changes are posted constitutes your acceptance of the revised terms.
For significant changes, we will make reasonable efforts to notify you, for example via email if you are a customer or subscriber.
10. Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our website or products will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Severability
If any provision of these terms is found to be invalid or unenforceable by a court, the remaining provisions will continue to apply in full.
12. Contact Us
If you have any questions about these Terms and Conditions, please get in touch:
- Email: hello@proplaybooks.co.uk
- Website: proplaybooks.co.uk